Effective August 17, 2026 | Advance Components, Inc.

This Privacy Policy explains how Advance Components, Inc. (“Advance,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit or interact with the website on which this Policy appears, purchase products, contact us, or otherwise interact with our online store (collectively, the “Services”). Duplex and Duplex Reusable Screws are brands of Advance and are not separate legal entities.

1. Information We Collect

Depending on how you interact with the Services, we may collect:

• Identifiers and contact information, such as name, company, billing and shipping addresses, email address, telephone number, account username, and customer number.

• Order and commercial information, such as products viewed or purchased, order history, returns, warranty claims, tax-exemption information, communications, and customer-service records.

• Payment and transaction information. Payment-card details are generally collected and processed by our payment providers; we may receive limited information such as payment status, card type, expiration information, and transaction identifiers.

• Device and online activity information, such as IP address, browser and device type, operating system, pages viewed, referring pages, approximate location derived from IP address, cookie identifiers, and interactions with the Services and marketing communications.

• Business and credit information provided in connection with a commercial account or credit application, including business references and information needed to evaluate and administer credit.

• Information you choose to provide in forms, product reviews, surveys, telephone calls, emails, chat, or other communications.

2. Sources of Information

We collect information directly from you; automatically from browsers, devices, cookies, and similar technologies; from our ecommerce, payment, shipping, analytics, marketing, fraud-prevention, and customer-service providers; and, for business transactions, from your employer, business references, public records, distributors, or other commercial sources where permitted by law.

3. How We Use Information

• Provide, operate, maintain, personalize, and improve the Services.

• Process payments, orders, shipping, delivery, returns, refunds, warranty claims, and customer-service requests.

• Create and administer accounts, commercial relationships, tax-exempt status, and approved credit terms.

• Communicate about orders, products, services, promotions, and updates, subject to applicable choices and law.

• Measure traffic and marketing performance, conduct analytics, and improve products and Site usability.

• Protect the Services, customers, and Advance; prevent fraud and misuse; enforce agreements; and comply with legal obligations.

• Establish, exercise, or defend legal claims and conduct business transactions such as a merger, financing, acquisition, or sale.

4. How We Disclose Information

We may disclose personal information to:

• Service providers that support ecommerce hosting, payment processing, order fulfillment, shipping, information technology, security, analytics, advertising, marketing, communications, professional advice, and customer service.

• Carriers, distributors, manufacturers, suppliers, and business partners when needed to complete a transaction, address a product issue, or provide a requested service.

• Government authorities, courts, law enforcement, regulators, and other parties when required by law or reasonably necessary to protect rights, safety, property, or the integrity of the Services.

• Parties to an actual or proposed merger, financing, acquisition, restructuring, bankruptcy, or transfer of some or all of Advance’s business or assets.

• Other persons at your direction or with your consent.

Advance does not sell personal information for money. Some analytics or advertising activities involving cookies or similar technologies may be considered “sale,” “sharing,” or “targeted advertising” under certain state privacy laws. Where required, we will provide a method to opt out, such as a cookie-preferences or privacy-choices link on the Site.

5. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, software development kits, local storage, and similar technologies to keep the Site functioning, remember preferences and shopping carts, secure transactions, understand Site use, measure campaigns, and provide or evaluate advertising. Some cookies are necessary for the Site to operate; others may be controlled through available cookie settings, browser controls, or a privacy-choices mechanism. Blocking cookies may affect Site functionality.

6. Marketing Communications

You may unsubscribe from promotional email by using the unsubscribe link in the message. We may still send nonpromotional communications about transactions, accounts, product safety, policy changes, or customer service. Where required, consent and opt-out rights will be honored for text messages and other marketing channels.

7. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including to complete transactions, maintain business and tax records, administer warranties, resolve disputes, enforce agreements, prevent fraud, and comply with law. Retention periods vary based on the type of information, operational need, sensitivity, and legal requirements.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No internet transmission or storage system is completely secure, and we cannot guarantee absolute security. You are responsible for protecting account credentials and for notifying us if you suspect unauthorized account activity.

9. Your Privacy Rights

Depending on where you live and subject to legal exceptions, you may have rights to confirm whether we process your personal information; access, correct, or delete it; obtain a portable copy; opt out of certain sales, sharing, targeted advertising, or profiling; withdraw consent where processing is based on consent; and appeal a decision concerning a privacy request.

To submit a request, use the Contact Us page on the Site and clearly label the request “Privacy Request,” or mail it to the address below. We may need to verify your identity and authority. An authorized agent may submit a request where permitted by law, but we may require proof of authorization and identity verification. We will not unlawfully discriminate against you for exercising a privacy right.

If we deny a request and applicable law provides an appeal right, you may appeal by replying to our decision or submitting a new request labeled “Privacy Appeal.” We will respond within the period required by applicable law.

10. Children’s Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can investigate and take appropriate action.

11. Third-Party Sites and Services

The Services may link to third-party websites or services. Their privacy practices are governed by their own policies, and Advance is not responsible for those practices. Review third-party privacy notices before providing information.

12. International Visitors

Advance is based in the United States. If you access the Services from another country, information may be processed in the United States and other countries where our providers operate, subject to applicable safeguards and legal requirements.

13. Changes to This Policy

We may update this Policy from time to time. We will post the revised version with a new effective date and provide additional notice when required by law. Material changes apply prospectively unless otherwise permitted or required by law.

14. Contact Us

Questions or requests concerning this Policy may be submitted through the Contact Us page on the Site or mailed to:

Advance Components, Inc.
Attn: Privacy
2920 Commodore Drive, Suite 100
Carrollton, Texas 75007
United States