ONLINE STORE RETURNS & REFUNDS

Effective August 17, 2026 | Advance Components, Inc.

PLEASE READ THESE TERMS CAREFULLY. BY ACCESSING THE SITE OR PLACING AN ORDER, YOU AGREE TO THESE TERMS.

Except for products sold as final sale, custom, special order, clearance, or otherwise identified as non-returnable, unopened and unused standard products in resalable condition may be requested for return within 30 days after delivery.

Before returning a product, request a Return Material Authorization (“RMA”) through the Site’s Contact Us page and provide the order number, item and quantity, reason for return, and photographs when relevant.

Unauthorized returns may be refused. An RMA expires 30 days after issuance unless we extend it in writing. Customers should not return goods until the RMA is approved and return instructions are provided.

• Advance error, defective product, or product damaged in transit before delivery: Advance will provide an appropriate remedy and will pay or reimburse reasonable authorized return shipping.

• Visible shipping damage or order discrepancies: must be reported within five business days after delivery—additional time allowed for concealed defects.

• Customer preference or ordering error: the customer is responsible for return shipping and original shipping charges are not refundable. A 20% restocking fee may apply if disclosed when the RMA is issued.

• Returned products must be complete, unused, unaltered, properly packaged, traceable to the order, and in resalable condition unless the return concerns a claimed defect or shipping damage.

• Approved refunds are issued to the original payment method, within 10 business days after inspection. Financial institutions may require additional processing time.

Nothing in this section limits any nonwaivable rights or remedies under applicable law.

Contact:

Any questions regarding your return or refund may be submitted through the Contact Us page on the Site or you may call us at Advance Components, Inc. at (972) 446-5500 and ask for Sales (reference your order number)